FAQs
Questions, answered directly
What people ask before booking an investigation, including what we can and cannot do.
Do you repair the roof?
No. We locate the entry point and document it; licensed roofers perform repairs.
Can you find a leak that only happens in wind-driven rain?
Often yes, with moisture tracing and targeted testing. Some defects need monitoring through the right weather.
Do you go on the roof?
Roof access is used where it is safe; otherwise the investigation works from the interior and accessible edges.
Is this covered by insurance?
The report supports claims; coverage decisions are between you and your insurer.
How long does locating take?
Most investigations are completed in one visit; hard cases may need a follow-up.
How do I book?
Call (604) 269-5325 or email [email protected] with the stain location and when it grows.